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Subscriptions and Plans

Subscriptions are optional. You can order and download data without a subscription using pay-as-you-go order credits.

Plans primarily affect support level, SLA commitments, throughput limits, and selected platform capabilities such as delivery and team features.

What a Subscription Changes​

  • Support priority and response expectations
  • SLA commitments, where applicable by agreement
  • Throughput and request limits
  • Access to plan-specific capabilities such as managed delivery workflows
  • Team and account capabilities, where included by plan

Separate from Usage Pricing​

Subscriptions do not replace order and download usage pricing.

Usage remains pay-as-you-go through credits and monthly tier mechanics. For pricing mechanics, see Pricing overview.

Plan Features​

Depending on your plan, ClearSKY may include:

  • Higher support coverage and response expectations
  • Higher API and platform limits
  • Managed delivery features such as S3 pushing
  • Team or enterprise account capabilities

For the current feature matrix, see Plans & SLAs.

View Your Current Plan​

For UI navigation details, see Billing and settings.

If You Need Better Support or Higher Limits​

If you need faster support handling, higher throughput, or specific SLA coverage, contact support@clearsky.vision and include your account context.

If your plan includes managed S3 delivery and you want ClearSKY to push imagery into your own S3-compatible storage, ask support about setup. See Delivery modes for how that differs from UploadUrl.

Recurring Order Cancellation​

Recurring data orders are managed independently from subscription plan status.

For cancellation lifecycle and monthly UTC cutoff rules, see Cancel or modify recurring orders.